- 12 core tools included
- Guest Services: +9 € / Monat (90 € / Jahr)
- Live Locations: +12 € / Monat (120 € / Jahr)
The right plan. More possibilities.
More service for your guests and more time for your team. Find your HelloJonny plan.
Experience all Pro features free for 14 days for your first property. Then choose the right plan.
Use 12 months, pay for only 10. The annual discount applies to the base plan.
- All production-ready features
- Guest Services included
- Live Locations included
Optional Starter features: Guest Services €9/month or €90/year, Live Locations €12/month or €120/year, VAT included. Both are included in Pro.
Excl. VAT: Guest Services 75,63 €, Live Locations 100,84 € / year
Hotel plans by number of rooms.
Choose the hotel plan that suits your property and guest experience.
Net prices plus applicable taxes (business customers).
- All Pro features
- Guest Services included
- Live Locations included
- All Pro features
- Guest Services included
- Live Locations included
- All Pro features
- Guest Services included
- Live Locations included
- All Pro features
- Guest Services included
- Live Locations included
- SLA & custom terms
- Connections to Booking.com, Airbnb & PMS systems
- API and system integrations available
What is included?
Features are grouped into three easy-to-understand areas.
The foundation for property knowledge, safety and frequent guest questions.
- Welcome
- General Q&A
- Check-in / Check-out
- House Rules
- WiFi & Tech
- Emergency information
- Reception / escalation
- Recommendations
- Voice / voice input
- Weather
- Air quality & UV
- Pharmacy Finder
Service requests and workflows during the stay.
- Damage reports
- Concierge Requests
- Guest Feedback
- Trip Planner
Live local information, places and mobility around the stay.
- Live Places
- Events
- Directions / navigation
- Distances
- Time Zone
- Public Transport
- Local News
- Activity Suggestions
Custom extensions
Additional interfaces, PMS and booking integrations, tailored service processes, analytics and automations on request.
Request an extension →Billing FAQs
How does annual billing work?
Use HelloJonny for 12 months and pay for only 10 – including Optional Starter features. Billed annually in advance.
Are Optional Starter features also discounted?
Yes. Guest Services costs €9 per month or €90 per year including German VAT; Live Locations costs €12 per month or €120 per year. Annual billing includes two free months. Both are included in Pro and hotel plans.
Can I upgrade later?
Yes. Upgrades are available subject to your contract and billing terms.
Do the advertised prices include VAT?
Starter and Pro, including optional features, show prices including 19% German VAT; the net amounts appear below. Hotel plans are listed as net prices plus applicable taxes for business customers. VAT may vary by billing country and tax status.
How long does setup take?
You can set up your first property in a few steps. With your information ready, you can often get started in around 15 minutes.
Can I connect my PMS?
In principle, PMS systems can be connected to HelloJonny. Availability depends on the system and its interfaces. We can check the options together.
Try Pro for 14 days.
The first property can use HelloJonny with Pro features for 14 days. After that, choose the plan that fits.
More services are in preparation.
These features are not yet committed to a specific paid plan and will only be priced or assigned after production launch.
Which plan fits your property?
We can show you HelloJonny live and help match the plan to your property size, room count and expected usage.
Book a demo
