HelloJonny
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Vacation rental / homeHotels
How does HelloJonny work?PricingAbout us
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Pricing

A concierge for every host.

HelloJonny answers guest questions around the clock, reduces repetitive work and is ready in minutes. Every plan includes GuestInfo as the digital foundation for property and stay information.

● All prices are net per month.
Starter

For individual vacation rentals and holiday homes.

€29
per property / month
GuestInfo is always included.
  • ✓Welcome & personal greeting
  • ✓General questions & answers
  • ✓Check-in & check-out
  • ✓House rules
  • ✓Wi-Fi, TV & technical devices
  • ✓Emergency information
  • ✓Contact with host / reception
  • ✓Personal recommendations
  • ✓Pharmacies & emergency pharmacy service
  • ✓Individual knowledge base
  • ✓Multilingual communication
  • ✓Voice / voice input
Guest Service+€9 / property
Live-Location+€9 / property
With both add-ons: €47 per property / month
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Recommended
Pro

For agencies, holiday parks and professional property managers.

€49
per property / month
All service and live-location features included.
  • ✓All GuestInfo functions
  • ✓Guest Service fully included
  • ✓Live-Location fully included
  • ✓Central management of multiple properties
  • ✓Multilingual communication
  • ✓Personal recommendations & property knowledge
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Business

For hotels and larger hospitality businesses.

from €179
per hotel / month
€149 base fee + €3 per room · minimum 10 rooms
  • ✓All GuestInfo functions
  • ✓Guest Service fully included
  • ✓Live-Location fully included
  • ✓Use across all booked hotel rooms
  • ✓Hotel knowledge, services & local recommendations
  • ✓Designed for larger hospitality operations
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Service modules

Three modules. Easy to understand.

Starter begins with GuestInfo. Pro and Business already include Guest Service and Live-Location in full.

Property knowledge, arrival, house rules, technology, emergency information, personal recommendations and multilingual answers.

  • Welcome & personal greeting
  • General questions & answers
  • Check-in & check-out
  • House rules
  • Wi-Fi, TV & technical devices
  • Emergency information
  • Contact with host / reception
  • Personal recommendations
  • Pharmacies & emergency pharmacy service
  • Individual knowledge base
  • Multilingual communication
  • Voice / voice input

Voice input, damage reports, concierge requests such as baby cots or late checkout, guest feedback and a personal trip planner.

  • Damage reports
  • Baby cot, late checkout & other concierge requests
  • Guest feedback
  • Personal trip planner

Public transport, weather, time zones, current places, events, routes, navigation, local news, distances and travel times.

  • Public transport
  • Weather & time zones
  • Current places & local offers
  • Events
  • Routes & navigation
  • Local news
  • Distances & travel times
FeatureStarterProBusiness
GuestInfoIncludedIncludedIncluded
Guest Service+€9 / propertyIncludedIncluded
Live-Location+€9 / propertyIncludedIncluded
Central multi-property management—IncludedIncluded
Hotel room model——€149 + €3 / room
Usage limits

Predictable usage. Clear limits.

The following allowances apply per month and make usage and costs easy to understand.

Starter & Pro

Vacation rentals & homes

⌂
Sessions per property25
Answers per property250
Voice minutes per property100 min.

Voice minutes refer to voice input / Voice-to-Text and are already included in GuestInfo.

Business

Hotels

▦
Sessions per property25
Sessions per room25
Answers per room75
Voice minutes per room / month100 min.

Room allowances apply to each booked hotel room per month.

Additional add-ons

Need more than the standard setup?

Additional functions and integrations can be added and priced individually.

Additional interfacesCustom service processesAdvanced analyticsSpecial hotel or agency functionsCustomer-specific automations
Additional add-ons
Price based on scope
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Your digital concierge

Ready for your guests in just a few minutes.

Choose the plan that fits your property and extend HelloJonny as your requirements grow.

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